Contact Us
Every address below lands in the Durga Puja Guide inbox. Start with the address that matches what you need — for anything general, email [email protected].
Claim or verify your pandal page
[email protected]Privacy-related concerns
[email protected]Technical support or report a glitch in the app
[email protected]What to include in your email
The subject line is pre-filled for you — keep it, it helps us route your message to the right inbox.
- Your name — the reply will land in your own inbox automatically.
- For page claims: committee name, pandal name and the page link.
- For advertising: your brand and what you'd like to achieve.
- For glitch reports: the page URL, your device and browser.
- Screenshots help — attach them when you can.
Common questions
I run the puja committee — how do I claim our pandal's page?
Email [email protected] with your committee name and the pandal's page link. Once we verify ownership, you'll be able to publish verified updates on the page.
How do I advertise on Durga Puja Guide?
Email [email protected] with your brand and what you'd like to achieve — see our advertise page for the full list of options. During the peak Puja weeks ad slots fill up fast, so write to us early.
I found a glitch on the site. What should I do?
Email [email protected] with the page URL and your device/browser — the technical team will look into it.
How quickly will I hear back?
Usually within 1–2 business days. During peak Puja days replies may take a little longer — every message is read.
I'm a visitor — where do I find pandal timings and directions?
Every pandal page shows timings, location, nearest metro/bus and live crowd status. For urgent matters, see the emergency contacts page.
We usually reply within 1–2 business days. During the peak Puja days it may take a little longer — every message is read.
Where to look next
Before you write in, the answer may already be on the site: